Wit, Charm and Talent Can Make You Money

So says this article. It appears that some companies are conducting "spirit training" among their employees. For example, Song, the new low-cost startup from Delta Air Lines, hired one aspiring flight attendant only after he "belted out a 15-minute rendition of 'Mustang Sally'."

I can see where this is a pretty good idea for some companies, but I wouldn't expect anything like this to be the case for a bank. Read more of the article to see what Bank of America is doing.