Effectiveness Tip of the Week from the folks at FranklinCovey:

Take it to the bank. KA-CHING!

How are your EBAs these days? You know, your Emotional Bank Accounts -- the trust you have built up in your different relationships. Still waiting for a "statement" to arrive? Here's one: If you don't know, you're probably overdrawn! Maintaining a reserve of trust in relationships requires constant investing. Consider this advice:

• Bad checks. What you consider to be a deposit (like going to the movies when your date wants to talk) may actually be a withdrawal for others. They can't collect on your efforts because it does not meet their actual needs. Really understanding others is key to building trust.
• Pocket change. Showing respect, kindness, and courtesy may seem like small deposits, but over time they compound and increase your reserve. Neglecting the little things will soon have you in the red.
• Count on me. Breaking commitments or promises often can bankrupt you. Keeping them is the best way to save for a rainy day in any relationship.

Rich relationships -- what a great payoff!